Predominantly employed within the recruitment sector, the recruitment consultant’s role is to identify and secure job opportunities within client organisations. They attract candidates and successfully place them in those jobs in return for a fee. A recruitment consultant may focus on the supply of flexible workers, permanent placements or a combination of both. Typical responsibilities for a recruitment consultant are:
• Identifying, qualifying and securing client recruitment opportunities
• Identifying, assessing and placing suitable candidates to meet client requirements
• Developing and managing client / candidate relationships
• Meeting all procedures and carrying out relevant processes to ensure industry codes of ethics and relevant legislation
Course requirements
- You should be 16 or over to undertake the qualification.
- Those without level 1 English and maths will need to achieve this level prior to taking the end point assessment.
- How to establish, negotiate and agree terms and conditions of business with clients
- All necessary processes, payment and aftercare services in line with company policies
- The different recruitment models (eg. Temporary, Permanent, Contract Recruitment, Executive Search etc)
- Agreed job-related Key Performance Indicators (KPIs, e.g. vacancies taken, calls made, interviews etc) and how they will be assessed and measured during the apprenticeship
- How to ensure candidates and clients receive a professional and comprehensive recruitment service
- How to develop successful sales techniques for recruitment
- The principles of assessing people for example, this may include assessing legacy skills against the need for a green economy.
- Candidate pay, client charge rates and contractual conditions within their sector in order to consult with and advise candidates and clients
- The legal, regulatory and ethical requirements and appropriate codes of practice when recruiting
- Employee rights and responsibilities including equality, diversity and inclusion
- Identify, progress and convert sales leads into new clients, candidates and placements as required. This may include activity within the green economy and organisations or sectors transitioning to a net carbon zero model
- Proactively and consistently strive to identify and obtain new business opportunities
- Source suitable vacancies in line with company policies and sales procedures. This may include the labour market within the green economy and organisations or sectors transitioning to a net carbon zero model.
- Manage and profitably develop client relationships
- Identify and attract candidates using all appropriate methods to fill jobs for example, this may include identifying candidates who have transferrable skills from the high carbon legacy economy to a role within the net zero carbon economy.
- Monitor responses/applications received and make sure that candidate applications are processed efficiently
- Shortlist and present suitably qualified applicants against defined job vacancies
- Manage the recruitment and selection processes by effectively liaising with the client, candidate and internal teams
- Successfully place suitable candidates with clients
- Advise clients and candidates on the legal, regulatory and ethical requirements and appropriate codes of practice when recruiting
- Advise candidates and clients on employee rights and responsibilities including equality, diversity and inclusion
- Accurately complete all necessary processes, payment and aftercare services
- Meet agreed Key Performance Indicators (vacancies taken, calls made, interviews etc)
- Be able to accurately utilise company management systems and follow payroll billing procedures including accurate database management complying with relevant legislation
- Conduct professional discussions with clients and candidates using all mediums as appropriate
- Seek and provide feedback in a professional manner at all times to candidates and clients
- Conduct regular service reviews with both clients and candidates to ensure continuous improvement
- Accurately record candidate and client information on the recruitment database
- Escalate non-compliance where appropriate
- Self-motivation - Someone who takes independent action to meet and exceed KPIs without being asked
- Courage and ability to effectively challenge poor practice - Someone who uses their knowledge of recruitment law to identify bad practice and suggest mprovements
- Enterprise and entrepreneurship - Someone who proactively seeks opportunities and acts upon them
- Tenacity and resilience - Someone who continues to make effective canvassing calls despite having to repeatedly overcomeobjections
- Ambition, drive and determination - An individual who has made a plan for their professional development and career opportunities
- Confident, assertive and persuasive communicator - Someone who uses a range of communication and influencing techniques to build sound relationships both externally and internally
- Innovative - Someone who seeks new ways to achieve tasks
- Attention to detail - Accurate data entry of candidate and/or client details
- Ethical customer focused approach - An individual who operates under the spirit of codes of practice, ethics and the law
- Are very organised - An organised individual would be able to organise their time in an efficient manner
- Good questioning and listening - Someone who can pay attention, interact and support a conversation, probing for further information when required
- Demonstrate problem solving and decision making behaviours - Someone who can draw on previous experience and/or agreed procedures and policies to solve problems and make informed decisions
Assessment Methods
This is a knowledge based course with practical aspects that will need to be demonstrated.
End-Point Assessment
- Project assignment
- Professional discussion
Progression Routes
Upon the successful completion of this apprenticeship, why not continue to study on one of these courses:
- Contact us for more info
